Liberty Crisis Support

Liberty Crisis Support Services

Liberty Enterprises receives over 300 requests for support per year from people in moderate to extreme crisis situations.

We operate an acute crisis program set up to expeditiously and effectively respond to these unusual and difficult circumstances that require urgent and comprehensive support to find a favourable and sustainable outcome.  Our staff are trained to handle the most extreme cases and regularly work with clients with complex support needs. 

We’ve found over the years that most people in crisis are struggling in more than one area with a combination of issues.  We’ve found it most effective to coordinate concurrent services to elevate them out of the crisis as efficiently as possible.  

Supporting someone in your family caught up in this world can be painful to watch and may bring about difficulties in managing the consequences of their decisions.

Crisis examples of what our clients might be facing are:

You or your loved one may be involved in some sort of criminal activity and are seeking support to change or manage this behaviour appropriately.  After relying on criminal activity to support a lifestyle, it is difficult to transform. Supporting someone in your family caught up in this world can be painful to watch and manage the consequences of their decisions.

The issues surrounding this lifestyle are pervasive and can negatively affect every area of life.  

We have supported several clients who have been unexpectedly embroiled in a legal situation.  Choosing a lawyer, dealing with legal documents and going to court for the first time can in itself be traumatic and complicated to manage.  We have supported several clients through this tumultuous process.

Criminal activity typically starts off as minor breaches such as petty theft, smoking marijuana and then selling the surplus to friends, violent outbursts to alleviate anger, lying to gain something, blackmailing and intimidating behaviour.  If this behaviour is addressed early, it is much easier for the individual to correct and head down the right path.

You or your loved one may be engaging in addictive behaviours. This could involve gambling, drinking or drug taking. After engaging in addictive behaviours for a period of time, the behaviour can become a lifestyle that is difficult to discontinue. Supporting someone in your family caught up in addiction can be extremely painful to watch and manage the consequences of their decisions, particularly if they do not recognise the addiction and it’s consequences themselves.

The issues surrounding a lifestyle of addiction are pervasive and can negatively affect every area of life.

We have supported a range of clients who have been engaged in numerous forms and severities of addiction. Navigating pathways for addiction can be convoluted and confusing. Our program involves a wide range of experienced support services including rehabilitation clinics and twelve step programs for addiction recovery. If the addiction is addressed early, it is much easier for the individual to correct and head down the right path.  

Domestic Violence is a pervasive issue and is often very difficult to navigate towards a sustainable and healthy outcome.  In some cases, and especially if addressed early, both individuals may be committed enough to the relationship to do the hard work necessary to build a relationship that doesn’t descend into violence.  To do this, each person in the relationship must commit to developing new strategies to communicate honestly and calmly to resolve the tension that inevitably arises in every healthy relationship.  This requires radical open accountability for each party involved and a long-term commitment.

There are several legal solutions, with various tiers of severity, that can be put in place to protect the victim during a trial phase of resolving DV.  

In some cases, by the time it has reached crisis point and the violent offender has indicated, either in words or through their behaviour, that they are not going to change, separation would be advisable.  

Each of the stages are tenuous and difficult to navigate.  We can provide support in various ways depending upon each situation case by case.  It may look like mediating with both individuals and developing a mutually agreed upon plan together; a one-on-one (invitational only) intervention with the violent offender presenting the opportunity to change and save the relationship; and/or other strategies for individual support for both the offender and victim/s involved.

Having someone you care about who is struggling with a mental health crisis can be very difficult to traverse.  There are several factors to mental health that make it difficult. There’s managing the behaviours around it, such as the apathy of depression, the instability of bipolar, or the turbulence of someone with borderline personality disorder.  Each person, both the person with the mental health crisis and the individuals in their life, need to learn how to have a great relationship and manage these unusual quirks.

Knowing which services to use, when to use them, getting a mental health care plan from a GP.  Finding the right psychologist who has the skills to effectively journey with someone through the crisis.  Or finding a psychiatrist who will work collaboratively with the GP, psychologist, family, and individual to thoughtfully prescribe the best medication and dosage.  

Individuals facing a crisis may need urgent intervention to prevent them from descending into homelessness.  Once homeless it is significantly more difficult to support someone back into housing. Supporting them to prevent this is the most obvious solution, but we believe the underlying cause needs to be addressed in order to prevent it from happening again so the individual can develop an independently sustainable life.

Individuals who are currently homeless need comprehensive support to get back into housing.  Helping a loved one back into housing is often more complicated than just supporting with applications.  There are typically layers of problems that compound upon each other making it very frustrating to support effectively.  

You or your loved one may be a pregnant woman or an individual responsible for vulnerable dependents. In itself, this is not a crisis. However, when accompanied with additional stress (for example moving house) or a crisis situation, being pregnant or having vulnerable dependents can place extra weight to the already stressful situation or crisis.

We have supported a number of pregnant individuals who are responsible for vulnerable dependents. We can connect you to the correct service, most appropriate to your personal situation. Whether it be relationship support, organising services for children with disabilities, assistance with custody issues or arranging housing, our program can effectively implement a strategy to support and assist.

You or your loved one may feel disconnected from a constant support network. This can be derived from a lack of healthy relationships such as friendships, family relations and/or romantic relationships.

We have assisted a number of individuals without a support network. This has been done by connecting the individual with the right organisations and groups within the community such as sporting, musical and spiritual organisations to help build healthy relationships.

When an individual is chronically unwell some of the most basic events become incredibly complicated, such as an individual having to move house who has cancer. Or if there is another crisis such as domestic violence, it is significantly compounded and challenging to manage or escape.

Over the years we’ve had several clients who are nearing the end of their life and want support to reconcile with people they’ve been feuding with for many years. This is a challenging but beautiful event to facilitate. Many individuals on their deathbed often want some spiritual support to make peace with past personal transgressions, God, or simply themselves.
For information on what services we can provide to assist with this please visit: Spiritual Support.

When a family member or friend leaves prison, rehab (whether successful or not), a mental health ward or hospital it can be a trying time for every person involved. Often persons exiting these problematic situations are highly vulnerable and may have impaired skills and processes for navigating our society’s complex web of government, public, and private support tiers.

Many times we’ve been called in by interstate families members – or family members that are local but have a fractured relationship with the client – to help the client find the right services to reintegrate successfully.

For most people facing an extreme crisis, it’s the first time they’ve found themselves in that situation.  It’s often intimidating, exhausting, depressing, and frustrating.  It’s difficult to find a real solution or in some cases even articulate what the solution actually is.  Sometimes our “client” is the person struggling with the issue directly, or it’s a loved one who is struggling with the issue or a combination.  We will always start by discussing this first and clarifying the exact outcomes you are hoping for.  Then we can proceed with mapping out a strategic management plan to find a solution.  More information on the service engagement procedure below. 

A simple crisis situation may be able to resolved entirely with our staff internally or even a simple single referral to a specialist.  To find a successful and sustainable outcome, most crisis situations require a thorough plan and a team of professionals and other supporters who each assist with overcoming the various barriers.  Our unique service coordinates these specialists in a timely manner to get the solution.

We will often collaborate with other professionals such as lawyers, barristers, psychologists, psychiatrists, doctors & allied health.  Most crisis situations also require effectively working with Government support services, NGO’s and other community organisations such as Centrelink, the Dept. of Corrective Services, churches, rehabilitation services, prisons, Legal Aid, and homeless shelters.  

Building an effective team of support is not as simple as just googling these services and engaging with them.  Engaging a lawyer who isn’t proficient in the area of law that you need support in, could end up being very costly.  Engaging with an addiction rehabilitation service can be a powerful advancement towards someone’s recovery.  However if that individual also has mental health complications that aren’t simultaneously addressed by a specialist, who knows what they’re doing and actually really cares about the individual’s recovery, then it could derail months of addiction treatment.  

Engaging with this service you might simply spend an hour or two with us to debrief about the crisis situation you’re facing with someone who really understands and receive some tailored advice about how to manage it.  Sometimes this is enough.  From there you may choose to give us agency to actively assist through the crisis until we’ve achieved a favourable outcome.

Scope of Our Support Services

Other Service Information

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